Refund policy

• Once we receive and inspect the returned item, we’ll notify you of approval or rejection.

• Approved refunds are processed to the original payment method within 5–10 business days.

• Orders paid via Cash on Delivery (COD) will be refunded via bank transfer or store credit.

• Shipping fees are non-refundable, unless the return is due to our error (wrong/defective item).

Exchanges

• For a different size/color, contact info@zazaire.store — exchanges are subject to stock availability.

Damaged or Incorrect Items

• Contact us within 48 hours of delivery with photos of the item and packaging, and we’ll arrange a free replacement or full refund.

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